Wow dot Mac sucks is clearly too much of an understatement. It really really sucks.

And even Apple isn’t paying attention to it.

So I still have not been able to use my .Mac account that I signed up for in January 2007 (i.e. over a month ago).

In the meantime, I have done a clean install (not an Archive and Install, a clean install of the entire OS) and it still won’t work.

.Mac Tech Support’s idea? I ought to try making a new account on my computer.

Why? I have no idea, since this account was “new” when the problem started.

Their next idea? Create a new trial .Mac account.

So I did, and I entered the information into the .Mac preference panel, when this alert came up:

There was a problem with sync operation, re-register this computer using the .Mac pane in iSync and try again

No problem, I said, and lauched iSync and clicked on the .Mac panel in iSync, which told me:

You no longer use iSync for this, go to System Preferences and use the .Mac preference pane

Great job sending me in a circle there, dot-Mac!

But the fun isn’t finished yet.

I went to the .Mac pane of System Preferences (and then clicked around the 4 tabs to see which one I needed…. oh, it’s under “Advanced” which is really just “Registered Computers” but “Advanced” probably sounds better to someone.

And what did I see there?

Register Your Computer window, but the button is not available

Hey, there’s a button to “Register This Computer” but of course, I can’t select it because it’s grayed out.

Two Thumbs Up!

Not knowing what else to try, I clicked “Show All” and then reopened .Mac Preferences and presto-viola:

Register Your Computer window, and the button is available this time

So I clicked on the Register this Computer button.

And after letting it run the entire time that I have been writing this article, including uploading all the necessary screenshots, here is the end result:

System Preferences Application Not Responding

Oh dot-Mac, how do I hate thee, let me count the ways!

I heard a rumor that .Mac might be free in 10.5 Leopard. That should be a lot of fun to watch.